Bounce reports
Senders of releases will receive a report by email every 24 hours of
any bounces from a release that is sent to any of their lists sorting
the bounce events by Release ID, Label and Reasons for the detected bounce. This will help the release coordinator know
which recipients they have to update should there be any bounces.
What is a bounce?
Emails may bounce for various reasons including incorrect or old
email, is blocking the sender's email or there is an issue with the
recipients provider. By using the bounce report the sender can
investigate if the email on the list is still valid or even if there has
been a staffing change at the station the release is meant to target.
Who receives it?
The sender of the release as defined in the Email Builder (Step 3) Sender's Email field of the email settings drop-down.
If no emails were bounced, no report will be sent.
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Introduction to Play MPE® Reporting
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You can easily view detailed activity for a specific release by selecting it from your list of reports. This will provide a breakdown of all activity related to that release, including engagement data for each recipient. Steps to View Individual ...