Why can't I view a release in the player for which I received a notification email?
Possible reasons: • You have more than one email address associated
with Play MPE®, and those accounts are not merged. To ensure that all
your available tracks appear in the Player, regardless of what email
account is used to login, all your existing Player accounts must be
"merged". This is easily done by selecting My Account under the Options
menu (at the top of the window) and clicking Email & Account
Management. • The release has been removed from the system by the label or has reached the label's expiry date • The notification email was forwarded by someone else that has access to the release. Request access from the label.