FAQ
How do I unsubscribe from a chart I’ve been receiving emails about?
You can find the unsubscribe button at the bottom of the email. If you are subscribed to receive emails about multiple charts, please know that unsubscribing will only unsubscribe you from the requested chart.
I’m charting, what should I do now?
Celebrate! For each charting song, you can download and share custom graphics on social media that we’ve made to help you show the world your accomplishment. It’s your win! The graphics will represent the chart in which your song is charting on.
How do you get on the chart?
You’ll need a song in your release to be in the top 20 of all unique streams or downloads of a category, which can either be by an individual category or combination of region, country, label size, for a period over a week or a single day. Also, a ...
How are the region/country categories on top charts related to the lists I send to?
We’ve taken our managed lists and have thoughtfully rolled them into larger categories. For example, the Nordics region comprises our Denmark, Finland, Norway, and Sweden lists.
How are the new charts organized?
Charts are categorized by their region, country, label size, or a combination of these traits. On each page, they’re further broken down by the downloads and streams they’ve received. Previously, songs were grouped by releases rather than the ...
Popular Articles
What is an "Impact Date"?
Impact Date (also known as Add Date) refers to the specific date that a label, artist, promoter, or similar entity wishes for radio stations to add a new release—typically a single—to their playlists for radio airplay. This date is crucial for ...
How do I listen to a new release?
Locate the 'Listen' or 'Get It' link on the email notification and click it Play MPE® Player will launch and automatically open the release page.
What Reporting Results Mean
The Reporting default view will show each release's ID, Title, Artist, Label, Owner and reporting data. Reporting results are updated every 2 hours. The reporting columns have specific meaning defined below. First Available Date The date the release ...
Requesting access to Play MPE Player Account
The Play MPE® Player provides a convenient way to stream and download promotional music. This is a complimentary, invitation only service and there is absolutely no cost to you. To access it you need to have a Play MPE account. Accounts are given ...
How do I use the Playlist feature?
The Playlist feature allows you to curate and stream a selection of tracks from your account that you would like to stream as a list. Here’s how to use it: Adding a Release to a Playlist: Go to the Releases tab and click on any release. You’ll see an ...