How do I unsubscribe from a chart I’ve been receiving emails about?
You can find the unsubscribe button at the bottom of the email. If you are subscribed to receive emails about multiple charts, please know that unsubscribing will only unsubscribe you from the requested chart.
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My Player account isn’t receiving enough content. What should I do?
If your Player account is not receiving the expected content, follow these steps to resolve the issue: 1. Request Servicing from Label Contacts: Reach out to your label contacts and ask them to ensure that your account is properly added to their ...
Composing release emails with Email Builder
In Play MPE v8 you are now able to design and compose content for release emails entirely using web tools in Releases. Upload album images, attachments, write, copy and paste text, links, and images, and assemble in layout engine. Then preview to ...
Modifying layout in release emails
In the Email Builder page you can modify the placement of any of the elements you have dragged into the layout preview screen by hovering over the element, selecting its movement handle and dragging it up or down. Moving an element up or down In the ...
How do you get on the chart?
You’ll need a song in your release to be in the top 20 of all unique streams or downloads of a category, which can either be by an individual category or combination of region, country, label size, for a period over a week or a single day. Also, a ...
I’ve uploaded my tracks! How do I use the Catalog Promotion at checkout?
To activate this promotion, enter the PROMO CODE: MUSICBUFFET2024 in the “Discount Code” field in Step 4 of the submission process.